timestamp1684888995195
Incident Report for EGD UI Outage on May 22, 2023
by Barracuda Networks
Incident Summary (All times in UTC)
At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunatelytimestamp1682030036057
Temporary Passcode Authentication
by Barracuda Networks
On March 31, 2023, the Email Gateway Defense (EGD) team published an update that disabled auto-authentication for end users from quarantine email digests. End users are now required to authenticate before they can view their account andtimestamp1680570696081
Update to End User Authentication
by Barracuda Networks
As of Friday, March 31, 2023, the Email Gateway Defense (EGD) team published an update that disabled auto-authentication for end users from quarantine email digests. End users will now be required to authenticate before they can view theirtimestamp1638807896544
NEW! Email Protection SaaS Plans
by Barracuda Networks
They’re here! We are excited to announce the general availability of our new email protection plans. As part of our mission to provide innovative security products that are easy to buy, deploy, and use, our new plans are designed to bettertimestamp1592231460001
Require login credentials to access quarantined messages
by Barracuda Networks
The Barracuda Email Security Service sends quarantine notification emails with links to view quarantined messages. You now have the option to require your users to enter their account credentials to view their quarantined messages. When...timestamp1587426720001
UPDATE - Deprecation enforcement of TLS 1.0 and 1.1 postponed to a later date
by Barracuda Networks
On January 9, 2020, we had posted a notice that ESS would be dropping support for TLS v1.0 and v1.1 on June 1 of this year. Due to the current world crisis, we have temporarily halted the deprecation enforcement of TLS 1.0 and 1.1. This...timestamp1576608780001
Search for Messages Across All Domains at a Time
by Barracuda Networks
In the Message Log, you can now search for messages across all the domains in your account, at a time. Earlier, if you had more than ten domains in your account, you could only search for messages, one domain at a time. You can still...
timestamp1545070260001
Updated User Login View
by Barracuda Networks
The left-side navigation panel and the top Barracuda Cloud Control bar will now not be visible to end users, help desk users and domain administrators when they log in to their email security account. Since they do not need access to...
timestamp1537834440001
Administrators can Allow End Users to View and Deliver Blocked Emails
by Barracuda Networks
You can now choose whether or not to allow your end users to deliver emails that have been blocked by Barracuda. Although some of your end users might have been trained to distinguish between legitimate and malicious email, we recommend...