over 1 year agoIncident Report for EGD UI Outage on May 22, 2023by Barracuda NetworksIncident Summary (All times in UTC) At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunately
over 5 years agoNew location for buttons for reporting Spam and not spamby Barracuda NetworksWe are working on a process to provide more feedback on why an email was allowed or blocked in our User Interface (UI). As a first step in that direction we have moved the location of buttons used to report Spam and Not Spam. The new...