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Incident Report for EGD UI Outage on May 22, 2023
by Barracuda Networks
Incident Summary (All times in UTC)
At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunatelytimestamp1682030036057
Temporary Passcode Authentication
by Barracuda Networks
On March 31, 2023, the Email Gateway Defense (EGD) team published an update that disabled auto-authentication for end users from quarantine email digests. End users are now required to authenticate before they can view their account andtimestamp1680570696081
Update to End User Authentication
by Barracuda Networks
As of Friday, March 31, 2023, the Email Gateway Defense (EGD) team published an update that disabled auto-authentication for end users from quarantine email digests. End users will now be required to authenticate before they can view theirtimestamp1589910960001
Thirty Day Reports
by Barracuda Networks
The seven day limit on reports has been removed. You can now generate reports for up to a maximum history of 30 days of data. Reports cover global activity across all domains for which you have mail filtered. Learn more Please note that...timestamp1587426720001
UPDATE - Deprecation enforcement of TLS 1.0 and 1.1 postponed to a later date
by Barracuda Networks
On January 9, 2020, we had posted a notice that ESS would be dropping support for TLS v1.0 and v1.1 on June 1 of this year. Due to the current world crisis, we have temporarily halted the deprecation enforcement of TLS 1.0 and 1.1. This...timestamp1562086140001
New location for buttons for reporting Spam and not spam
by Barracuda Networks
We are working on a process to provide more feedback on why an email was allowed or blocked in our User Interface (UI). As a first step in that direction we have moved the location of buttons used to report Spam and Not Spam. The new...timestamp1555014960001
Position Change - Sender Spoof Protection
by Barracuda Networks
This is only a cosmetic change to the Sender Spoof Protection setting. We have moved the this setting to a different page.There are no other changes regarding the functionality of this setting. The new position of this setting is on the...
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More Details in Message Headers
by Barracuda Networks
We have rolled out an improvement to our message headers. It is sometimes difficult to identify why a particular message was allowed or blocked. It may take a lot of time to identify the root cause. The Reason Extra will now show more...