Incident Report for EGD UI Outage on May 22, 2023

by Barracuda Networks
Incident Summary (All times in UTC) At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunately
Fix

Thirty Day Reports

by Barracuda Networks
The seven day limit on reports has been removed. You can now generate reports for up to a maximum history of 30 days of data. Reports cover global activity across all domains for which you have mail filtered. Learn more Please note that...
Improvement

We Want Your Feedback

by Barracuda Networks
We are continuously working towards enhancing our features to provide maximum protection against email threats. Please take a few minutes to fill out this survey and answer a few questions that will help us make better decisions. https...
Feedback

New location for buttons for reporting Spam and not spam

by Barracuda Networks
We are working on a process to provide more feedback on why an email was allowed or blocked in our User Interface (UI). As a first step in that direction we have moved the location of buttons used to report Spam and Not Spam. The new...
Usability

Position Change - Sender Spoof Protection

by Barracuda Networks
Usability
This is only a cosmetic change to the Sender Spoof Protection setting. We have moved the this setting to a different page.There are no other changes regarding the functionality of this setting. The new position of this setting is on the...

More Details in Message Headers

by Barracuda Networks
Improvement
We have rolled out an improvement to our message headers. It is sometimes difficult to identify why a particular message was allowed or blocked. It may take a lot of time to identify the root cause. The Reason Extra will now show more...

We want your Feedback

by Barracuda Networks
We are continuously working towards enhancing our features to provide maximum protection against email threats. We would love your feedback on our email encryption feature. How and why do you use encryption for outbound email? Do you...
Feedback

Message Log

by Barracuda Networks
To improve end user and organizational security, the Deliver and Whitelist buttons have been removed from the Message Log, in the blocked message view for end users, preventing them from delivering any blocked messages or whitelisting...
Usability

Message Log

by Danica Tangri
When you now log into the message log, the reading pane for messages will be hidden by default to make it easy to quickly scan through a longer list of messages.
Usability