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Incident Report for EGD UI Outage on May 22, 2023
by Barracuda Networks
Incident Summary (All times in UTC)
At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunatelytimestamp1682030036057
Temporary Passcode Authentication
by Barracuda Networks
On March 31, 2023, the Email Gateway Defense (EGD) team published an update that disabled auto-authentication for end users from quarantine email digests. End users are now required to authenticate before they can view their account andtimestamp1680570696081
Update to End User Authentication
by Barracuda Networks
As of Friday, March 31, 2023, the Email Gateway Defense (EGD) team published an update that disabled auto-authentication for end users from quarantine email digests. End users will now be required to authenticate before they can view theirtimestamp1675890052798
New React Platform Launch for End User Interface
by Barracuda Networks
Barracuda expands new React platform to Email Gateway Defense
Barracuda has been working extremely hard over the past year to bring all our solutions to a new, modern, front-end technology stack (ReactJS). You may have already seen thetimestamp1624490303520
Report Messages and Provide Feedback from the Outlook Add-in
by Barracuda Networks
Now, you can use the Outlook Add-In to report suspicious messages and also provide feedback. When you click on the Outlook Add-In, you can simply submit the message as suspicious or choose to provide details as to why you think that messagetimestamp1611619620001
Feedback on Reported Messages
by Barracuda Networks
When you report an email as incorrectly blocked or incorrectly delivered, in addition to the submission confirmation, you will also be asked to provide additional details as to why you think that message was incorrectly delivered or...timestamp1589910960001
Thirty Day Reports
by Barracuda Networks
The seven day limit on reports has been removed. You can now generate reports for up to a maximum history of 30 days of data. Reports cover global activity across all domains for which you have mail filtered. Learn more Please note that...