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Incident Report for EGD UI Outage on May 22, 2023
by Barracuda Networks
Incident Summary (All times in UTC)
At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunatelytimestamp1675890052798
New React Platform Launch for End User Interface
by Barracuda Networks
Barracuda expands new React platform to Email Gateway Defense
Barracuda has been working extremely hard over the past year to bring all our solutions to a new, modern, front-end technology stack (ReactJS). You may have already seen thetimestamp1638807896544
NEW! Email Protection SaaS Plans
by Barracuda Networks
They’re here! We are excited to announce the general availability of our new email protection plans. As part of our mission to provide innovative security products that are easy to buy, deploy, and use, our new plans are designed to bettertimestamp1624490303520
Report Messages and Provide Feedback from the Outlook Add-in
by Barracuda Networks
Now, you can use the Outlook Add-In to report suspicious messages and also provide feedback. When you click on the Outlook Add-In, you can simply submit the message as suspicious or choose to provide details as to why you think that messagetimestamp1611619620001
Feedback on Reported Messages
by Barracuda Networks
When you report an email as incorrectly blocked or incorrectly delivered, in addition to the submission confirmation, you will also be asked to provide additional details as to why you think that message was incorrectly delivered or...timestamp1592231460001
Require login credentials to access quarantined messages
by Barracuda Networks
The Barracuda Email Security Service sends quarantine notification emails with links to view quarantined messages. You now have the option to require your users to enter their account credentials to view their quarantined messages. When...timestamp1589910960001
Thirty Day Reports
by Barracuda Networks
The seven day limit on reports has been removed. You can now generate reports for up to a maximum history of 30 days of data. Reports cover global activity across all domains for which you have mail filtered. Learn more Please note that...timestamp1576608780001
Search for Messages Across All Domains at a Time
by Barracuda Networks
In the Message Log, you can now search for messages across all the domains in your account, at a time. Earlier, if you had more than ten domains in your account, you could only search for messages, one domain at a time. You can still...
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More Details in Message Headers
by Barracuda Networks
We have rolled out an improvement to our message headers. It is sometimes difficult to identify why a particular message was allowed or blocked. It may take a lot of time to identify the root cause. The Reason Extra will now show more...