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Incident Report for EGD UI Outage on May 22, 2023
by Barracuda Networks
Incident Summary (All times in UTC)
At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunatelytimestamp1675890052798
New React Platform Launch for End User Interface
by Barracuda Networks
Barracuda expands new React platform to Email Gateway Defense
Barracuda has been working extremely hard over the past year to bring all our solutions to a new, modern, front-end technology stack (ReactJS). You may have already seen thetimestamp1624490303520
Report Messages and Provide Feedback from the Outlook Add-in
by Barracuda Networks
Now, you can use the Outlook Add-In to report suspicious messages and also provide feedback. When you click on the Outlook Add-In, you can simply submit the message as suspicious or choose to provide details as to why you think that messagetimestamp1611619620001
Feedback on Reported Messages
by Barracuda Networks
When you report an email as incorrectly blocked or incorrectly delivered, in addition to the submission confirmation, you will also be asked to provide additional details as to why you think that message was incorrectly delivered or...timestamp1589910960001
Thirty Day Reports
by Barracuda Networks
The seven day limit on reports has been removed. You can now generate reports for up to a maximum history of 30 days of data. Reports cover global activity across all domains for which you have mail filtered. Learn more Please note that...timestamp1573077600001
We Want Your Feedback
by Barracuda Networks
We are continuously working towards enhancing our features to provide maximum protection against email threats. Please take a few minutes to fill out this survey and answer a few questions that will help us make better decisions. https...timestamp1554317520001
More Details in Message Headers
by Barracuda Networks
We have rolled out an improvement to our message headers. It is sometimes difficult to identify why a particular message was allowed or blocked. It may take a lot of time to identify the root cause. The Reason Extra will now show more...
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We want your Feedback
by Barracuda Networks
We are continuously working towards enhancing our features to provide maximum protection against email threats. We would love your feedback on our email encryption feature. How and why do you use encryption for outbound email? Do you...timestamp1533082080001
Scanning inside Attachments for Links that Point to Malicious Websites
by Danica Tangri
Essentials now scans for links that are inside documents sent as attachments in emails. Scanning occurs at the time of email delivery, when the email is processed, and not at the time of click. Messages determined to contain malicious...