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Incident Report for EGD UI Outage on May 22, 2023
by Barracuda Networks
Incident Summary (All times in UTC)
At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunatelytimestamp1682030036057
Temporary Passcode Authentication
by Barracuda Networks
On March 31, 2023, the Email Gateway Defense (EGD) team published an update that disabled auto-authentication for end users from quarantine email digests. End users are now required to authenticate before they can view their account andtimestamp1680570696081
Update to End User Authentication
by Barracuda Networks
As of Friday, March 31, 2023, the Email Gateway Defense (EGD) team published an update that disabled auto-authentication for end users from quarantine email digests. End users will now be required to authenticate before they can view theirtimestamp1604351460001
ESS will no longer support TLS v1.0 and TLS v1.1
by Barracuda Networks
On November 30, 2020, ESS will drop support for TLS v1.0 and v1.1. These are extremely old protocols that have numerous security vulnerabilities. If you are aware of any senders that are still using these protocols, advise them to upgrade. timestamp1587426720001
UPDATE - Deprecation enforcement of TLS 1.0 and 1.1 postponed to a later date
by Barracuda Networks
On January 9, 2020, we had posted a notice that ESS would be dropping support for TLS v1.0 and v1.1 on June 1 of this year. Due to the current world crisis, we have temporarily halted the deprecation enforcement of TLS 1.0 and 1.1. This...timestamp1582824240001
ESS dropping support for insecure ciphers
by Barracuda Networks
Barracuda Email Security Service (ESS) no longer supports the following insecure ciphers for Transport Layer Security (TLS). ECDHE-ECDSA-DES-CBC3-SHA [1.0] ECDHE-RSA-DES-CBC3-SHA [1.0] DHE-RSA-DES-CBC3-SHA [1.0] AES256-GCM-SHA384 [1.2...timestamp1578608400001
ESS dropping support for older versions of TLS/SSL
by Barracuda Networks
Starting on Jan 16, 2020 (next week), ESS will no longer accept connections on SSL v3. Additionally on Jun 1, we’ll drop support for TLS v1.0 and v1.1. These are extremely old protocols that have lots of security vulnerabilities. This...timestamp1562086140001
New location for buttons for reporting Spam and not spam
by Barracuda Networks
We are working on a process to provide more feedback on why an email was allowed or blocked in our User Interface (UI). As a first step in that direction we have moved the location of buttons used to report Spam and Not Spam. The new...