Memex Up: Switch failure in Rack 2 (resolved)
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Issue: The switch in rack 2 has powered down for reasons unknown (probably failure). We will be inspecting the switch and if necessary, have Dell replace it. Apologies for the interruption of your work but we are diligently working on the issue.
Update (2/25/19): New Dell switch configured and Memex back in service around 1pm PST. Initial issues (all internal network) were cleared up around 4pm PST.
Update (2/23/19): Floyd will be traveling to SRCF on Sunday morning to configure the switch.
Update (2/22/19): Remote hands rescheduled to 4:00pm PST.
Update (2/22/19): Remote hands said they’ll configure the switch at 1:30pm PST.
Update (2/22/19): The first attempt to configure the switch was unsuccessful on 2/21/19. Stanford’s Remote Hands service is scheduled to go to SRCF today, 2/22/19, to configure the network settings on the switch.
Update (2/21/19): Switch replaced and we are in the process of configuring it now.
Update (2/21/19): Replacement part scheduled for installation at 11AM PST.
Update (2/21/19): Memex Down until further notice. Dead switch photo included above.
Update (2/21/19): Initially assumed it was the PSU of the failed ethernet switch but it appears the entire switch has failed and needs replacement.