Top asked Questions from Shoppers transforms raw data into actionable content, making it an indispensable asset for any CX team looking to elevate their performance and customer engagement.
This is an Automate feature that will aggregate and display the most common questions that shoppers contact merchants about. It will not just showcase the topics of the most common questions, but each will show how many instances (tickets) this question came up as well as a CTA to create an Article out of it.
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