timestamp1731435346469🥳 AI Agent: 12 new Actions availableby Felipe MoraAnnouncementImprovementWe’re excited to announce we’ve released x12 new AI Agent Actions to help you provide instant resolutions and avoid a backlog of tickets this holiday season 🎉 Our AI Agent Action catalog now contains 19 Actions (and growing) to help you
timestamp1731427427199New Auto QA category: Language Proficiency and statistics improvementsby Charles JacquetNew Auto QA Category: Language Proficiency We're excited to announce the latest addition to our automated Quality Assurance feature: Language Proficiency. This new category complements the existing Communication category to help ensure