timestamp1731435346469🥳 AI Agent: 12 new Actions availableby Felipe MoraAnnouncementImprovementWe’re excited to announce we’ve released x12 new AI Agent Actions to help you provide instant resolutions and avoid a backlog of tickets this holiday season 🎉 Our AI Agent Action catalog now contains 19 Actions (and growing) to help you
timestamp1731427427199New Auto QA category: Language Proficiency and statistics improvementsby Charles JacquetNew Auto QA Category: Language Proficiency We're excited to announce the latest addition to our automated Quality Assurance feature: Language Proficiency. This new category complements the existing Communication category to help ensure
timestamp1731425594862🎉 Supercharge your search with ticket field filters!by Gorgias Product TeamWe’re thrilled to share an enhancement to your Gorgias advanced search experience: Advanced search now includes ticket field filters! You asked, and we delivered! With our latest update, you can now include Ticket field values as a search
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