Customer Insight - new feature in LiveChat for Shopify integration
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Help merchants sell and support more effectively with Customer Insight for Shopify - a tool that integrates even more Shopify features into your clients’ LiveChat Agent app.
The Customer Insight widget is a Shopify Admin panel right in the chat, containing all the information store owners may need whenever chat with their clients.
Without leaving LiveChat, merchant can see customer’s cart, is able to send Product Cards, access previous orders, as well as manage orders and refunds.
This means that when the customer comes to chat you can hit the ground running because you’ll see the full context the moment the chat starts.
Learn more about LiveChat & Shopify integration
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