LiveChat Partner Program Updates

Lead Submission – Your Key to Earning $500 per Deal!

2023-10-09T16:12:12.089Z

Guess what? We've just unleashed a brand new opportunity that's as easy as it is rewarding! 🎉

🚀 Share the contact details of potential buyers.
💼 Let our expert sales team do the heavy lifting.
💵 Earn a fixed $500 reward for each successful sale.

No need for lengthy sales pitches! We're simplifying your path to extra income. Our focus is on mid-sized and large organizations, ensuring substantial rewards for your referrals.

Find out everything you need to know in our Help Center: https://partners.livechat.com/help/lead-submission-your-newest-opportunity/

P.S. To submit a lead, you’ll need to apply to our Solution Program first. Don’t worry - it’s easy and free.

It's the most wonderful deal of the year

2020-11-25T10:06:00.001Z

It’s not too late! Win more customers this holiday season!
We’ve prepared a very special deal to help you get the most of it.

From now on, you can add to your campaigns a special offer: 30% off the first payment for all new subscribers. This deal applies to all plans, but the fireworks come with a “12 months subscription” model as both discounts combine!

Here’s an example.

If your referrer decides to purchase 10 LiveChat seats in the Business plan and pay for the whole year, they will save $2880! That’s a huge discount and a great way to convince your audience to give our products a try.

Everything you need to start offering this discount is already in your Partner App.

In the “Resources” section, you’ll find lots of beautiful, themed banners. Also, for the first time, we’ve added special resources for Google Ads (GAds dimensions).

In the Campaign creator, you’ll find new campaign building options: a new landing page and a new discount.

All you need to do is to create a new campaign, choose the Holiday Season landing page, and a 30% off first payment discount.

Use this opportunity to gain a competitive advantage in the market, sell our products even easier, and have your share in the holiday shopping season!

LiveChat for BigCommerce just got better!

2020-09-21T07:27:00.001Z

You already know that LiveChat helps engage customers with beautiful product recommendations in chat. We now work on making the purchase process smooth as silk for merchants and their customers.

The newest version of our BigCommerce integration allows your clients to see a customer’s cart the moment they come to chat. With just one click you can see the cart content, and based on that suggest complementary products!

If the customer’s cart is empty, merchants can send suggestions in the form of Product Cards.

Learn how to connect LiveChat to BigCommerce stores in our help center.

Customer Insight - new feature in LiveChat for Shopify integration

2020-05-26T11:04:00.001Z

Help merchants sell and support more effectively with Customer Insight for Shopify - a tool that integrates even more Shopify features into your clients’ LiveChat Agent app.

https://www.youtube.com/watch?v=8dv1A3VyQQw&feature=emb_logo

The Customer Insight widget is a Shopify Admin panel right in the chat, containing all the information store owners may need whenever chat with their clients.

Without leaving LiveChat, merchant can see customer’s cart, is able to send Product Cards, access previous orders, as well as manage orders and refunds.

This means that when the customer comes to chat you can hit the ground running because you’ll see the full context the moment the chat starts.

Learn more about LiveChat & Shopify integration

Any questions? Hit us up at [email protected]" target="_blank" rel="noopener">[email protected]

New marketing assets for LiveChat and ChatBot

2020-04-17T18:18:00.001Z

Implementing the new visual identity for our products, we of course remembered about providing you with helpful assets.

Go to Resources section to find new logos and creatives for LiveChat and ChatBot.

Don’t hesitate to use them to update content about our products or to run campaigns promoting them. Since assets come in various shapes and sizes, I’ll definitely find something that suits your needs.

Questions?
Feel free to reach out on chat or on email at [email protected]" target="_blank" rel="noopener">[email protected].

Introducing new logos of our products

2020-04-17T14:49:00.001Z

Have you noticed it already? We started using a new logo!

The change is bigger than just LiveChat. Our team also makes ChatBot, which you can refer through the Partner Program already, as well as HelpDesk, and KnowledgeBase, which we’ll add to Partner Program’s suite soon.

[New feature] Invite people to LiveChat accounts you manage

2020-03-26T18:30:00.001Z

We equipped the Partner Application with an option to invite people to LiveChat accounts that you created for your clients. The function should help:

increase your chances of closing a sale
earn more with LiveChat Partner Program
keep client’s account up and running whenever something unexpected happens.

What’s awesome, the new feature allows you to add yourself to your client’s account whenever you want to help them manage or set up LiveChat.

Want to learn more? Check this post.
Any questions? Don’t hesitate to contact us via [email protected]" target="_blank" rel="noopener">email or chat.

LiveChat has moved to livechat.com domain!

2020-03-25T17:24:00.001Z

We’ve acquired the livechat.com domain and migrated LiveChat’s website to it. This is a historic event for us and our whole team has been waiting for this moment for such a long time!

Be sure the change does not affect your activity in the Partner Program in any way. All redirections from livechainc.com to livechat.com work correctly and include partner-related parameters.

This means you don’t have to do anything to ensure a proper work of your referral links. We got you covered!

In the next couple of months, we plan to migrate all of our services to livechat.com domain. We’ll also introduce updated referral links to your accounts. We’ll let you know about the specific timeline and all the other details in advance.

If you have any questions, contact us at via [email protected]" target="_blank" rel="noopener">email or chat.

Update: LiveChat new pricing structure

2020-03-03T10:15:00.001Z

LiveChat pricing has recently received a modification. Now, newly created LiveChat accounts are being charged in the per-agent model. This means, one has to pay for every agent account created, regardless of whether the agent is logged in or not.

See LiveChat new pricing

Be sure, we won’t charge you additionally for accounts you already purchased or plan to purchase for your clients as a Solution Partner. All currently existing licenses and all new accounts created via the Solution Partner Program, remain on the pay-per-seat pricing model. Also, there’s no timetable for switching to the pay-per-account pricing in this program.

The new pay-per-agent pricing refers to regular accounts and those created with the Affiliate Program. And we expect it to help you generate even higher profits!

Have any questions?
Contact us anytime via chat or email at [email protected]" target="_blank" rel="noopener">[email protected].

LiveChat Update: Improved bubble icon is here!

2020-02-27T18:36:00.001Z

We present you with the new and improved bubble icon. The new icon moves when visitors hover over it, immediately showing that the element is interactive.

We’ve seen how important such small details are for engaging visitors, so we’re thrilled to add this delightful new touch to the Chat Widget.

We hope you and your customers will enjoy it!